‘May I help you?’, ‘How can I help you?’- It is common
to hear when you approach a reputed brand, whether online or offline. Being
courteous is a staunch ingredient for every brand that needs to excel in the
competitive industry. Without being courteous, you cannot mobilize the success
rate. Hence, the support team for a company needs to provide help or assistance
to its consumers 24x7. The slightest delay can let a brand lose 15% of its
customers. When the brand is helpful to its clients, it grows speedily.
Being helpful is not just about to aware the client
about a product or a service, but a sure shot way for marketing as well. It
proves to be a great method as you not just interact but can also provide
details related to other products. So, by helping, you are actually acquiring
the trust along with a new client.
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Brand Loose 15% Of Customers By Delay |
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